Sales, not sold the products even if successful, according to Qianji Damper The summary of the past 12 years, more than 80% of sales come from old customers.Also Qian damper like snowball, have today's achievement.Need to do to win to old customers long-term cooperation relationship?
1. The quality is the most important: foshan, there's a bathroom manufacturers cooperate with us for almost four years, its head said to us: "in the outsourcing fittings that defend bath, your damper is one of the best manufacturers, with good quality."A favorable comment of customer with a bad review, is that we have homework to do at ordinary times, in the production of each set of processes have strict requirements.The key is the quality inspection personnel in the final checks are not strict with themselves.These we all did, 100% qualified rate of products sent to the hands of customers is our own requirements.
2. After-sales service is the bridge between with customers: as a service personnel must first understand that the company sent don't we just go out to do a good job of after-sales service, every time we go out is on behalf of the company, so our words and deeds are, the said shouldn't say is not to say, don't say anything to the customer.The movement began to move, going out is within the scope of their responsibility is not something that your company is and I don't get.Note, the attention to the client company some workshop system to filter the wind, to wear clean clothes to hassles these must abide by it.